We aim to ship within 24 hours of receiving your online order. If we have high demand we can take slightly longer. We charge a flat rate $7.95 shipping Australia wide for orders under $100 and FREE SHIPPING for orders over $100
We use 2 methods for shipping, courier and Australia Post, we charge standard Australia post rates.
INTERNATIONAL SHIPPING RATES
We do ship internationally. We primarily ship to the USA and New Zealand. If you would like us to ship to a country other than those listed please contact us via email for a quote firstname.lastname@example.org
As a family owned business its very important to us here at Sunburst Outdoor living that you have an amazing experience with our products. Sunburst cushions are manufactured from best quality fabrics and printed using heat transfer processes. Outdoor fabrics are treated for outdoor use and commercially sewn using premium cotton and hidden zippers..
We want you to love our products as much as we do.
When placing an order on our site we strive to have what turns up in your letter box to be exactly what you expected.
For that reason we have a risk free satisfaction guarantees to ensure you are totally happy.
Design Match Guarantee- If the designs don't quite match your furniture how you thought they would please return them to us and we will replace the design for something that suits just a little better. Shipping is expensive for everyone and to enable us to keep our product prices low we ask our customers pay for shipping.
Refund - If in the unlikely event you don't like our products please send them back unused and we will give you a full refund of the product price - Pretty simple hey!
Return unused items within 21 days of purchase to PO BOX 928, Bribie Island, QLD 4507. Please include a note detailing what you would like us to do with your return items.
Thank you so much for your business and please reach out if you have any questions.