TERMS & CONDITIONS

The information in this site has been prepared in accordance with Australian law for the provision of goods and services in Australia. All information concerning Sunburst Outdoor Living products and services, and other information is correct at the time of posting to the Sunburst Outdoor Living website, but is subject to change without notice. Sunburst Outdoor Living reserves the right at its sole discretion to change, modify, add or remove such information at any time.

 

Privacy Policy

Sunburst Outdoor Living is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletter and to personalise your shopping experience with us; that's all. Sunburst Outdoor Living uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Sunburst Outdoor Living only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

 

Refund Policy

Sunburst Outdoor Living is happy to exchange product but shipping costs are the sole responsibility of the customer. The original product must be returned unused and undamaged. We only ship goods using registered mail, so missing goods can be tracked. All products are quality controlled so we guarantee no faulty stock is delivered to customers.