Returns/Exchange Policy

Happiness Guarantee

Your happiness is our number one priority. So if you’re not happy with your cushion cover, we’ll happily refund you the full purchase price of your products. Pretty easy, hey!   As a small business, it’s important to us that you have an amazing experience with each of our products. Here at Sunburst Outdoor Living, every cushion cover is manufactured using premium quality fabrics and printed using heat transfer processes. This means your cushion covers are designed to last longer, remain brighter and feel incredible.  

Design Match Guarantee 

Want to try out our cushions in your home? Not a problem! Purchase your favourite design and see how it looks in your space. Not quite right? Not a problem! Send it back and exchange for another design. All you pay for is shipping back to us.


In the unlikely event you don’t like your new cushion cover, send this little baby back unused, within 21 days for a full refund of the initial order price. Spoiler alert: This has happened in less than 1% of orders

Do not use or wash -  Items must be returned re-sellable. Just like any other business we need to be able to resell products. If items have been washed or used we will not accept the returns.


If you are not happy send your items back for a refund but in the meantime we recommend you purchase the covers you actually want. We do not guarantee reprints of designs and some stock sells very fast... is there is something available that you love - buy it. If you wait until we receive the return items chances are the design you want will be sold. Once we receive your returns we will process the refund.  

Our mailing address is PO Box 928, Bribie Island, QLD 4507. Please include a note outlining if you’re after a refund or an exchange for a new design.

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