Returns/Exchange Policy

As a family owned business its very important to us here at Sunburst Outdoor living that you have an amazing experience with our products. 

Sunburst cushions are manufactured from high quality polyester fabric and printed using heat transfer processes. The fabric is treated for outdoor use and commercially sewn using premium cotton and hidden zippers.. 

We want you to love our products as much as we do. 

When placing an order on our site we strive to have what turns up in your letter box to be exactly what you expected. 

For that reason we have 2 risk free guarantees to ensure you are totally happy. 

Design Match Guarantee- If the designs don't quite match your furniture how you thought they would please return them to us and we will replace the design for FREE with something that suits just a little better. (Just pay the shipping to get the products back to us and we will cover the shipping to get the new products to you) 

Full Refund - If in the unlikely event you don't like our products please send them back and we will give you a full refund plus 10% -  Pretty simple hey!

Return unused items within 21 days of purchase to PO BOX 928, Bribie Island, QLD 4507. Please include a note detailing what you would like us to do with your return items.

Thank you so much for your business and please reach out if you have any questions. 

Tanya